Terms of Service | Grouperly

The short version: Grouperly helps leaders run their groups. Use it kindly, keep kids safe, only add information you have permission to share, and you keep ownership of what you post. We never sell your data and never show ads. If you’re under 18, a parent or guardian needs to be on board, and children under 13 can only use Grouperly through an account their parent sets up.

Welcome

These Terms of Service (“Terms,” also called our Terms of Use) are an agreement between you and Jamnaytac LLC, a Delaware limited liability company doing business as OrgStrong (“OrgStrong,” “we,” “us,” or “our”). OrgStrong builds and runs Grouperly and its family of group apps.

These Terms cover the Grouperly Services, meaning:

www.grouperly.com, including groups’ public pages and websites;
app.grouperly.com; account.grouperly.com, where you manage your account; and auth.grouperly.com and kids-auth.grouperly.com, where you sign in;
every app OrgStrong runs that uses your Grouperly account, such as Just One Hour A Week. The current list is always on our Legal page;
the emails, text messages, and calendar feeds those apps send.

Apps from other companies that let you sign in with your Grouperly account aren’t part of the Grouperly Services. Their own terms apply.

By creating an account or using the Grouperly Services, you agree to these Terms. Our Privacy Policy and Children’s Privacy Notice explain how we handle personal information. They’re part of how we keep these promises, so please read them too.

If you use Grouperly on behalf of an organization, such as a scout unit, school, team, or congregation, you’re agreeing to these Terms for yourself and confirming that you’re allowed to use Grouperly for that organization.

Your Grouperly account

The short version: One account works across every Grouperly app. Keep it accurate and keep it secure.

One account, many apps. Your Grouperly account is the same account you use for our other apps. Signing in to one signs you in to the others. Child accounts work only in the Grouperly app.
Accurate information. Give us your real name and an email address you control. Keep them up to date at account.grouperly.com.
Keep it secure. Use a strong password or a passkey, and turn on two-factor authentication if you can. Don’t share your sign-in. You’re responsible for what happens under your account. Tell us right away at support@grouperly.com if you think someone else has access.
Signing in with Google or Apple. If you sign in with Google or Apple, their terms also apply to how you use their sign-in.
Verified adult. Any adult can choose to become a “Verified adult” with a $0.50 payment on a credit or debit card (not a prepaid card). It isn’t refunded; it covers the card processor’s fee. A parent does this before setting up their child’s login, and pays for it the same way. “Verified adult” only shows that you completed this card check. It isn’t an ID or background check. It shows next to your name in your groups, and to our apps.

Who can use Grouperly

The short version: Adults can sign up. Teens 13 to 17 can sign up with a parent or guardian’s permission. Kids under 13 can only use Grouperly through a child account their parent creates.

Adults (18 and older) can create an account.
Teens (13 to 17) can create an account only with the permission of a parent or legal guardian. By letting a teen use Grouperly, the parent or guardian agrees to these Terms on the teen’s behalf and is responsible for the teen’s use.
Children under 13 can’t create their own account. A child under 13 can use Grouperly only through a child account that their parent or legal guardian creates after giving us verifiable parental consent, as described in our Children’s Privacy Notice. The parent accepts these Terms for the child and is responsible for the child account.
Group leaders can’t consent for a child. Only a parent or legal guardian can set up a child account. Other parents or legal guardians they add to it can also accept these Terms for the child. A trusted adult a parent adds, such as a grandparent, can help with the account but can’t consent or accept these Terms for the child.
When you sign up, we ask for your birthdate to determine which kind of account fits. If we learn that someone under 13 created an account without a parent’s consent, we’ll delete it.
Grouperly is offered in the United States. You must not use it if you’re barred from doing so by law.

Groups and leaders

The short version: Leaders are responsible for what they add about other people, especially kids. Only add what you have permission to share.

Grouperly is built for group leaders: den leaders, coaches, teachers, room parents, ministry leads, and volunteers of all kinds. If you create or manage a group, you agree that:

You have authority. You’re allowed to organize the group and to use Grouperly for it.
You have permission for what you add about others. You only add a person’s information, such as names, contact details, birthdates, addresses, photos, and documents, when you have the right to. For anyone under 18, that means you have a parent or guardian’s permission. This is especially true for health forms, medical information, and photos of children.
You follow your organization’s rules. That includes your organization’s youth-protection policies, such as two-deep leadership in scouting, and any privacy rules that apply to you, such as a school’s student-privacy obligations.
You keep information accurate and remove it when asked. If a parent or member asks you to correct or remove their information, or their child’s, you’ll do so promptly, or point them to us.
You manage your group’s settings responsibly. That includes who’s a member, who’s a leader, and who can see what.
You choose the tools you connect. If you connect another service to your group with an API key or a webhook, choose services you trust. You’re responsible for how they use what they receive.

Linked groups. If your group is managed by another group, such as a school managing its classes, that group’s owners and admins can manage your group and see everything your leaders see. An affiliated group, such as a council its units belong to, sees nothing inside your group.

Members of a group can see information that the group’s settings and roles allow. Leaders can see more than members. Our Privacy Policy explains what’s visible to whom.

Group pages and websites

The short version: Groups can have a public page and a website. What a group publishes is its responsibility. We check it before it goes up, and we can take it down.

Every group has a basic public page at www.grouperly.com, unless its leaders make the group private. Groups on Grouperly Plus can also have a website, at our address or on a domain they own. Leaders decide what’s published there. Our Privacy Policy explains what a page shows.
Your group is responsible for what it publishes: posts, pages, events, photos, and anything it sells. Only publish what you have the right to. Before you make a photo public, you must have permission from everyone pictured, and from a parent for anyone under 18. Don’t name children on a public page, or publish anyone’s personal details without their permission.
Our license. The license in Your content includes hosting, copying, and displaying what your group publishes to anyone, including people who don’t use Grouperly and search engines, unless your leaders hide the page from them.
We check before it’s published. We automatically check text and public photos for harmful content, unsafe links, and personal details. We may refuse something, ask a leader to confirm it, or hold it for our review.
We can take things down. We may remove anything a group publishes, or a whole page or website, if we believe it breaks these Terms or the law, or puts someone at risk. We’ll tell the group’s owners what we removed and why.
Strikes. When we uphold a report or a copyright notice against a group, everything that group publishes is reviewed by us before it goes up, until we clear it. A group that repeatedly infringes others’ rights loses its website.
Your own domain. Only connect a domain your group has the right to use.
Stores. If a group sells things through its website, the group is the seller and the merchant of record. It’s responsible for what it sells, prices, taxes, delivery, and refunds.
A website’s legal pages. A group website’s own terms and privacy pages come from our templates. The group fills in its details and is responsible for them.
Following isn’t joining. Following a group or getting its news shows you what it publishes. It doesn’t make you a member, and a group’s leaders decide who joins.

Keeping kids safe

The short version: Kids’ safety comes first, always. Adults don’t privately message kids, kids’ information stays inside the group, and parents stay in the loop.

Many groups on Grouperly include children and teens. Everyone who uses Grouperly agrees to these rules:

No private adult-to-minor messaging. Every message between an adult and anyone under 18 includes the child’s parent or guardian. Grouperly adds them to the conversation, or emails them a copy of each message if they’re not in the group. If we can’t include a parent, the message isn’t sent. Don’t try to get around this.
No contact outside the group’s purpose. Don’t use Grouperly to contact a minor for anything unrelated to the group.
Kids’ information stays inside the group. You can download photos and documents for the group’s own use. Don’t post or share a child’s personal information or photos outside the group, or make them public, without the parent’s permission.
Parents can always see their child’s account. Parents and guardians can review their child’s information and activity, as described in our Children’s Privacy Notice.
Report concerns. If you see anything that might put a child at risk, report it to your group’s leaders and to us right away (see Reporting problems). In an emergency, call 911.

We report apparent child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC) and cooperate with law enforcement. We’ll remove anyone who puts children at risk.

Your content

The short version: What you post is yours. You let us store and show it so Grouperly works, and only to the people you choose.

“Content” means anything you or your group put into Grouperly: messages, announcements, events, RSVPs, photos, documents, roster entries, and comments.

You own your content. We don’t claim ownership of anything you post.
You give us permission to run Grouperly with it. You grant OrgStrong a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, and display your content. We use it only to provide and improve the Grouperly Services for you and your groups. That means things like showing your message to your group, sending a reminder email, or making a photo thumbnail. This license ends when you or your group delete the content. Content that stays with your group after you delete your account, shown as from “Former member”, stays under it. Copies may remain briefly in backups and where the law requires us to keep them.
AI features. If your group uses Grouperly’s AI features, the license also covers the copies they need: a private copy for your group’s own assistant, with young people’s names replaced, and, unless your group turns sharing off, a de-identified copy of eligible documents that other groups in the same app can find and use. Your group’s leaders can preview, edit, or exclude what’s shared, or turn sharing off, and we then remove the copy. AI can misread or get things wrong, so check its work before you rely on it.
We don’t use your content to train AI models. We don’t sell it, and we don’t use it for advertising.
Forwarding email. Only forward email to a group that you have the right to share with it.
You’re responsible for your content. Make sure you have the right to post it, and that it follows these Terms.
Feedback. If you send us ideas or suggestions, we may use them without owing you anything.

Acceptable use

The short version: Be kind, be lawful, and don’t misuse Grouperly or other people’s information.

Don’t use the Grouperly Services to:

harass, bully, threaten, or discriminate against anyone;
post sexual content, or anything that exploits or endangers children;
share someone’s personal information without their permission, or their parent’s permission for a minor;
impersonate anyone, or misrepresent your role or your connection to a group or organization;
send spam, chain messages, or unrelated commercial messages to group members;
post content that’s illegal, or that infringes someone else’s rights;
upload malware, probe or attack our systems, scrape the service, or access accounts or data that aren’t yours;
get around a security, safety, or youth-protection feature.

We may remove content, limit features, or suspend or close accounts that break these rules. Where kids may be at risk, we’ll act first and explain later.

Reporting problems

If you see content or behavior that breaks these Terms:

use Report in the app. Reports go to the group’s leaders, who can remove content and members, and who see that you made the report. Reports that a child may be at risk also come straight to us, and a reported photo or document is hidden right away;
report a public page with the link on it. You don’t need an account;
block someone to stop them messaging you directly;
or tell us at support@grouperly.com.

For privacy requests, write to privacy@grouperly.com.

Copyright

We respect copyright and respond to notices under the Digital Millennium Copyright Act (DMCA). Our copyright page sets out the same process.

If your work is on Grouperly without permission, send a notice to our copyright agent. Include:
- your signature, physical or electronic;
- the work you believe is infringed;
- where the material is on Grouperly, such as the page’s web address;
- your name, address, phone number, and email address;
- a statement that you believe in good faith the use isn’t authorized by you, your agent, or the law;
- a statement, under penalty of perjury, that your notice is accurate and that you’re the owner or authorized to act for the owner.
What we do: we take the material down, tell the group, and send them a copy of your notice.
Counter-notices. If your group’s material was removed by mistake, you can send our agent a counter-notice. Include your signature; what was removed and where it was; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; and your name, address, and phone number, with your consent to the jurisdiction of the federal court for your address and to accept service from the person who sent the notice. We’ll restore it 10 to 14 business days later unless they tell us they’ve filed a lawsuit.
Repeat infringers. We close the websites, and in appropriate cases the accounts, of people and groups who repeatedly infringe.

Our copyright agent: Jamnaytac LLC, doing business as OrgStrong, Attn: Copyright Agent, 24A Trolley Square #1752, Wilmington, DE 19806. Phone: 929-262-1869. Email: copyright@grouperly.com.

Messages, email, and text messages

The short version: Groups use Grouperly to send emails and texts. You choose whether to get texts, and you can stop anytime by replying STOP.

Email. Grouperly emails you about your account, such as sign-in codes and security alerts, and about your groups, such as announcements, reminders, and RSVPs. You can unsubscribe from group emails with the link in each one. Account and security emails keep coming while you have an account. So do a few others, whatever your settings: copies of messages an adult sends your child, emails about your child’s account, reports for a group’s leaders, and billing notices for a group’s owners. If you’re not a member of the group and you unsubscribe from its emails, its adults can’t message your child, because you can’t be included.

Text messages (Grouperly group messages). If you opt in, Grouperly sends group announcements and event reminders from your group’s leaders to your mobile number. Groups on the Free plan send these by email instead.

Messages are recurring and automated. How often depends on how active your groups are.
Message and data rates may apply.
Reply STOP to stop texts from all your groups at any time. To stop texts from just one group, change that group’s notification settings. Reply HELP for help, or email support@grouperly.com.
Opting in to texts is never required to use Grouperly.
Carriers aren’t liable for delayed or undelivered messages.

We never share your mobile number or texting consent with anyone for their marketing. See Text messages in our Privacy Policy.

Payments

The short version: When you pay a group, you’re paying the group, not us. Stripe processes the payment.

Some groups collect payments for their events through Grouperly. Payments are processed by Stripe.

The group is the seller. When a group collects money, the group, through its Stripe account, receives the payment. OrgStrong isn’t a party to that transaction.
Groups that collect money must agree to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement. Groups are responsible for their own refunds, taxes, and record-keeping.
Fees. When members pay a group online, the group pays the card processing fee charged by our payment processor, Stripe, as any business taking cards does. Groups on the Free plan also pay a Grouperly platform fee of 1% on each card payment. Grouperly shows the current fees in the group’s payment settings and at checkout, before anyone pays.
Covering the fees. A payer may choose to add a contribution toward the group’s fees. It’s optional.
Refunds are between the payer and the group. We’re happy to help connect you. When a group refunds a payment, the card processing fee and Grouperly’s fee aren’t returned to the group.
Disputes. If a payer disputes a card payment with their bank, the group bears Stripe’s dispute fee (currently $15), and also the disputed amount if the bank decides for the payer. Grouperly answers the dispute and takes these amounts back from the group’s Stripe account.
Registering without an account. When a group shares an event by link, people can register and pay without a Grouperly account. They must be 18 or older, and the parent or guardian of any child they register, or have the parent’s permission. By registering, they agree to these Terms and our Privacy Policy.
Paid Grouperly plans are different: there you pay us, not a group. See Plans and charges from Grouperly.

Card numbers go straight to Stripe. We never see or store them.

Paying people back from a group’s bank

The short version: On a paid plan, a group can pay back what it owes its members from its own bank account, by direct deposit or by a mailed check. The money goes from the group’s bank to yours. We never hold it.

The group pays, not us. When a group pays someone back this way, the money moves from the group’s bank account to the person’s. OrgStrong isn’t a party to the payment and never holds the money. The group is responsible for what it pays and for having the money in its account.
Setting up the group’s bank. Only an adult who handles the group’s money can set it up. They must be allowed to use the group’s bank account, and to let Grouperly send payments from it on the group’s behalf.
The group’s Dwolla account. In order to use the payment functionality of our application to pay people back by direct deposit, a group must open a “Dwolla Platform” account provided by Dwolla, Inc. and must accept the Dwolla Terms of Service and Privacy Policy.
Being paid by direct deposit. If you choose to be paid back by direct deposit, you expressly authorize Grouperly’s service provider, Dwolla, Inc., to originate credit transfers to your financial institution account. You authorize us to collect and share with Dwolla your personal information, including your full name, email address, and financial information, and you are responsible for the accuracy and completeness of that data. Dwolla’s Privacy Policy is available here. Direct deposit is for adults’ own bank accounts.
Mailed checks. A group that mails checks lets our service provider, Lob, print checks drawn on the group’s bank account, signed with the name the group gives, and mail them to the address the person being paid gave.
Fees. Dwolla’s fee for each direct deposit is charged to the group at cost, and the group sees it before sending. Each mailed check costs the group $1.19, Lob’s price, added to its next plan invoice. A check stopped before it’s sent isn’t charged.
Stops and returns. A group can stop a mailed check until its send date. If a bank returns a direct deposit, or a check comes back, the payment is marked as returned and what it paid can be paid again.
Your details are handled as our Privacy Policy describes.

Plans and charges from Grouperly

The short version: Grouperly is free to use. Paid plans add texts, storage, a website, and more. They renew automatically until an owner cancels, and you can cancel anytime.

Who sells them. Paid plans, such as Grouperly Plus, are sold by OrgStrong and billed through Stripe. What each plan includes and costs is shown on our pricing pages and in the app before you buy.
Plans belong to a group. Only the group’s owners can buy, change, or cancel its plan, under Group settings → Plan & billing.
No free trial. The Free plan is how you try Grouperly. A paid plan is charged on the day you choose it.
Automatic renewal. A paid plan renews automatically at the end of each month or year, and the card on file is charged the plan’s current price, until an owner cancels. We’ll email the group’s owners at least 30 days before a price change applies to their plan.
Cancel anytime. Cancelling stops the next renewal. The group keeps the plan until the end of the period it paid for, then moves to Free. We don’t refund partial periods unless the law requires it.
Changing plans. Switching plans, or between monthly and yearly billing, takes effect right away, and the difference is charged or credited at once.
Usage charges. Texts past the plan’s monthly allowance are added to the group’s next invoice, at 2¢ a segment, up to a monthly limit the group’s owners set (past it, messages go by email instead until the month ends). Checks the group mails from its bank are added at $1.19 each (see Paying people back from a group’s bank).
If a payment fails, the group keeps its plan for 14 days while the owners update the card, then moves to Free.
Moving to Free never deletes anything. Uploads stop while the group is over Free’s storage, the paid plan’s extra features become read-only, and texts go by email.
Child accounts (under 13) are available on every plan, once a group’s owner turns them on.
Granted plans. We sometimes give a group a plan at no charge for a set time, for example a unit in need. It ends on the date we give.
Taxes. Prices don’t include sales tax. If tax applies, we’ll show it before you pay.

Other services

Grouperly works with other services: Google and Apple sign-in, calendar apps that subscribe to your Grouperly calendar feed, apps from other companies that a group’s leaders allow, tools a group connects with an API key, and links that people post. Those services have their own terms and privacy policies, and we’re not responsible for them.

Our service

Changes. We’re always improving Grouperly, so features may change, be added, or be retired. If we remove something important, we’ll give you reasonable notice when we can.
Availability. We work hard to keep Grouperly running, but it may sometimes be unavailable for maintenance or for reasons outside our control.
Early features. Features marked “beta” or “preview” may change or go away and may not work perfectly.
Our stuff. Grouperly and our other names, logos, designs, and software belong to OrgStrong. These Terms don’t give you any rights to them, except to use the Grouperly Services as intended.
Not affiliated. Grouperly and our other apps aren’t affiliated with or endorsed by Scouting America or any other organization whose groups use them, unless we say so. We use those organizations’ names only to describe the groups we serve.

Ending your account

You can leave anytime. Delete your account at account.grouperly.com, or email privacy@grouperly.com. That ends your sign-in for every Grouperly app. If you’re a group’s only owner, make someone else an owner or delete the group first. When you delete your account, we delete your account information. What you posted stays with your groups, shown as from “Former member”, and roster entries leaders made about you stay with their groups, as described in our Privacy Policy.
Parents can delete their child’s account at any time. See the Children’s Privacy Notice.
Owners can delete their groups, but not while the group has a paid plan, payment records, or content held for review. If a group’s only leader leaves, we may help the group’s organization choose a new leader.
We may suspend or close accounts that break these Terms, put others at risk, or that we’re required to close by law. When kids may be at risk, we may act immediately and without notice.

The sections on your content, disclaimers, limitation of liability, indemnity, and disputes still apply after an account is closed.

Disclaimers

We provide the Grouperly Services “as is” and “as available.” To the fullest extent the law allows, OrgStrong disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don’t guarantee that the Grouperly Services will be uninterrupted, error-free, or that every message will be delivered.

Grouperly is a tool for organizing groups. We don’t supervise group activities, events, or meetings, and we aren’t responsible for what groups or their members do, online or offline. Your organization’s own safety policies still apply.

Limitation of liability

To the fullest extent the law allows, OrgStrong and its owners, employees, and suppliers won’t be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising out of or related to the Grouperly Services. Our total liability for any claim related to the Grouperly Services is limited to the greater of the amount you paid us in the 12 months before the claim, or $100.

Some places don’t allow these limits, so they may not fully apply to you. Nothing in these Terms limits liability that can’t be limited by law.

Indemnity

If you’re an adult, or a parent or guardian agreeing for a minor, you’ll defend and indemnify OrgStrong against claims, damages, and costs, including reasonable attorneys’ fees, that arise from content you post, from your misuse of the Grouperly Services, or from your violation of these Terms or of someone else’s rights.

Disputes and governing law

If you have a problem with Grouperly, please email support@grouperly.com first. Most issues can be solved quickly and informally. If we can’t resolve a dispute within 30 days, either of us may bring a claim.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Claims must be brought in the state or federal courts located in New Castle County, Delaware, and both of us consent to those courts’ jurisdiction. Either of us may instead bring an individual claim in small claims court if it qualifies.

Changes to these Terms

We may update these Terms as Grouperly grows. For material changes, we’ll tell you at least 30 days before they take effect, by email or in the app. We’ll also update the version and effective date at the top of this page. If you keep using Grouperly after the changes take effect, you’re agreeing to them. If you don’t agree, you can close your account.

If a change affects how we handle children’s personal information, we’ll ask parents for consent again before the change applies to their child.

General

These Terms, together with the policies they mention, are the whole agreement between you and OrgStrong about the Grouperly Services.
If part of these Terms can’t be enforced, the rest still applies.
If we don’t enforce a provision right away, we haven’t given up the right to enforce it later.
You can’t transfer your rights under these Terms without our permission. We may transfer ours as part of a merger, acquisition, or sale of assets, and these Terms, our Privacy Policy, and our Children’s Privacy Notice will continue to protect your information.
We’re not responsible for delays or failures caused by events beyond our reasonable control.

Contact us

Jamnaytac LLC, doing business as OrgStrong
24A Trolley Square #1752
Wilmington, DE 19806
Phone: 929-262-1869
Support: support@grouperly.com
Privacy: privacy@grouperly.com