Questions? We've Got Answers.

Yes! Grouperly's core features are free forever. You get unlimited groups, shared calendars, messaging, photo sharing, and basic payments at no cost.

We make money by taking a small transaction fee (1-2%) when you collect payments, dues, or donations through the platform. This aligns our incentives with yours—we succeed when we help your group raise money.

Premium features like AI assistants, advanced analytics, and website builders are available through Osia Pro ($10-15/month), but the free tier exceeds what most competitors charge for.

The free tier includes everything most groups need:

• Unlimited groups and members
• Shared calendar with RSVP
• Messaging and photo sharing
• Payment collection (1.5% fee)
• Kid accounts with parent management

Osia Pro ($10-15/month) adds:

• AI assistant trained for your group type
• Lower payment fees (0.5% instead of 1.5%)
• Website builder with custom domain
• Advanced analytics and insights
• Ad-free experience for entire group
• Priority support

Free tier: 1-2% transaction fee
Osia Pro: 0.5% transaction fee

This is significantly lower than typical payment processors (3-5%) or fundraising platforms like GoFundMe (2.9% + $0.30). We keep fees low because helping your group raise money is part of our mission.

Yes! When Osia Pro launches, we'll offer a 30-day free trial so you can test all the premium features risk-free. No credit card required to start.

No! Grouperly is grassroots-first. You don't need approval from a national organization, school district, or governing body. Any group leader can create a group and invite members immediately.

This is a key differentiator. While some platforms require organizational approval (which can take weeks or months), Grouperly lets you start organizing today.

You can invite members in three ways:

• Email invites: Send invitations directly from Grouperly
• Shareable link: Post a join link in your existing communication channels
• Member adds: Parents can add their own kids' groups, which you can then claim as the leader

No problem! Many groups transition gradually. You can run Grouperly alongside your existing app initially, then migrate fully once everyone is comfortable.

Grouperly can import calendars from other apps, so you don't have to manually re-enter all your events. We also offer migration guides for popular platforms like Band, TeamSnap, and Remind.

Absolutely! There's no limit to how many groups you can lead or join. You'll see all your groups in one unified dashboard, making it easy to switch between them.

Yes. We're fully COPPA-compliant and designed with kid safety as a top priority:

• Parent-managed accounts: Kids under 13 have accounts managed by parents/guardians
• No targeted ads: We don't serve ads to children or collect data for advertising
• Controlled communication: Leaders set permissions for who can message whom
• Moderation tools: Group leaders can remove inappropriate content instantly

We believe technology should help kids participate safely in their communities, not expose them to risks.

We collect only what's necessary to run the service: names, email addresses, group membership, and activity within groups. We never sell your data to third parties. Period.

Your group's conversations, photos, and calendar are private to your group. We don't scan them for advertising or share them with anyone outside your group.

You can export all your data or delete your account at any time. Read our full Privacy Policy for details.

We use Stripe, a PCI-compliant payment processor trusted by millions of businesses worldwide. We never store credit card numbers on our servers.

All financial data is encrypted with bank-level security (256-bit SSL). Payment information goes directly from you to Stripe—Grouperly never touches it.

Yes! Group leaders have granular control over permissions. You can set who can post messages, create events, view member lists, and access financial information. Members only see what you allow them to see.

The key differences:

• Multi-group focus: Band is great for one group, but parents with multiple kids need multiple apps. Grouperly unifies everything in one family dashboard.
• Payment-friendly: Most competitors charge monthly fees or high transaction fees. We're free with low payment fees—helping groups raise money, not just communicate.
• Kid-inclusive: TeamSnap is adult-focused. Grouperly includes kid accounts so the whole family participates.
• Grassroots-first: You don't need organizational approval to start, unlike many enterprise tools.

Think of Grouperly as "what if Notion, Band, and GoFundMe had a baby designed for local groups."

The mobile apps (iOS and Android) are coming soon! For now, Grouperly works great in mobile browsers with a responsive design. You can add it to your home screen for an app-like experience. Native apps with push notifications will launch shortly.

Yes! You can subscribe to your Grouperly calendar from Google Calendar, Apple Calendar, Outlook, or any calendar app that supports iCal feeds. Events sync automatically so you never miss an update.

We're here to help! You can reach us through:

• In-app help: Access guides and FAQs directly from Grouperly
• Email support: Contact us at support@grouperly.com
• Video tutorials: Step-by-step guides on our blog

Osia Pro members get priority support with faster response times.

Yes! You can customize your group's appearance (logo, colors, banner), terminology (e.g., "Den" instead of "Group"), and features based on your group type. Osia Pro unlocks even more customization options including website builders and custom domains.